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General
- Operation of the Site
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www.tropatequila.com.au is a site operated by Full Half Zero Pty Ltd (ACN 659 178 453) (we, us, or our).
- This page, and any documents referred to in it, governs the terms of use under which you may make use of and/or engage with our products, services, mobile app, social media pages, accounts and website located at [www.tropatequila.com.au] (collectively referred to as the Site).
- The term you refers to the person or organisation accessing or using, or relying upon, the Site.
- Acceptance
- Please read these terms of use (Terms) carefully before you start to use the Site.
- By using, browsing or accessing the Site, you indicate that you have read, understood and accept these Terms, together with our Privacy Policy, and any other terms and conditions you may find on our Site (such as our Returns Policy and Delivery Policy) and agree to abide by them.
- We encourage you to read these Terms and contact us by email at helloaustralia@tropatequila.com.au, if you have any questions in relation to the Site.
- If you do not agree to these Terms, you should not access or otherwise use the Site and the products and services offered on, or via, the Site.
- Minimum age requirement
- The Site is directed to adults aged 18 years or older.
- If you use the Site, you represent and warrant that you are at least 18 years of age.
- You must be at least 18 years of age to make a purchase through the Site and to receive delivery of the products purchased, and the recipient will be required to present a valid government issued ID upon delivery.
- You must not:
- use the Site to make a purchase or purchase a gift for someone else from the Site if you are under the age of 18; or
- make a purchase for the benefit of, or on behalf of, any person under the age of 18.
- Accessing the Site
- Access conditions
- We will not be liable if the Site is unavailable (wholly or partly), for any reason, at any time or for any period.
- Access to the Site is permitted on a temporary basis. We reserve the right to withdraw or amend the products, services and content we provide on the Site without notice.
- From time to time, we may restrict access to some parts of the Site (wholly or partly).
- You are responsible for:
- making all arrangements necessary for you to have access to the Site; and
- ensuring that all persons who access the Site through your internet connection, mobile device, or otherwise are aware of these Terms, and that they comply with them.
- Restrictions
- When accessing and using the Site, you must not:
- create an Account or make a purchase if you are under 18 years of age;
- make a purchase for, or on behalf of, anyone under 18 years of age;
- create an Account using a false identity, alter ego, impersonating a third party or any other means of creating a false account;
- attempt to undermine the security or integrity of:
- our computing systems or networks;
- a third party's computing systems and networks where the Site is hosted by a third party;
- interfere with, disrupt, or attempt to gain unauthorised access to other Accounts on the Site or any other computer network;
- use, or misuse, the Site in any way which may impair:
- the functionality of the Site, or other systems used in the course of delivering the Site;
- the ability of any other user to use the Site;
- attempt to gain unauthorised access to any materials other than those to which you have been given express permission to access, or to the computer system on which the Site is hosted;
- transmit, download or input into the Site, any files, graphics, software, content, material and/or data that may:
- damage any other person’s computing devices or software;
- be offensive;
- infringe the copyright, trade mark, patent, trade secret or other intellectual property of any person; and/or
- be in violation of any law; or
- disseminate or transmit viruses, trojan horses, or any other malicious code or program;
- modify, copy, adapt, reproduce, disassemble, decompile, derive, or reverse engineer, any computer programs used to deliver the Site, or source code of the Site or any part of the Site, or attempt to do so;
- use the Site for commercial purposes for yourself or third parties (for example, by selling, or attempting to sell, any products or services to others); or
- use the Site in a manner or engage in any other activity that would violate these Terms or any applicable laws.
- If you breach any of the restrictions in clause 3.2(a), we reserve the right to terminate your Account immediately, and to take any other action or exercise any rights available to us at law, in equity, or under these Terms. Such other action may include issuing warnings, suspending future shipments, unilaterally removing posted content, and reporting any activity that we suspect violates any law or regulation to appropriate law enforcement agencies, regulatory bodies or third parties.
- Investigation
- We reserve the right to investigate complaints we may receive in connection with your use of the Site, your Account or placement of orders on the Site.
- Without limiting the foregoing, we may report any suspected illegal activity to law enforcement agencies and regulatory bodies, and in doing so may disclose any relevant information to such authorities, including, without limitation, your personal information, your IP address(es), and your Site usage history, as described in our Privacy Policy.
- Specific Site information
- Content
- Users of the Site may also upload or publish content (including user comments and reviews) on the Site (User Generated Content).
- The Site may provide you with access to, and use of, third party content (Third Party Content).
- We do not recommend or endorse any:
- Third Party Content; or
- User Generated Content,
appearing on or via the Site or any websites linked to the profiles of third party providers (Third Party Providers).
- We disclaim all liability and responsibility arising from any reliance placed on such Third Party Content and User Generated Content (and any products and services provided from or via the Third Party Content) by:
- any visitor to the Site or any websites linked to the profiles of Third Party Providers; or
- anyone who may be informed of any of its contents,
and we make no representations or warranties that use of any of the foregoing will not infringe intellectual property rights of any third parties.
- No obligation regarding content
- We may, but are under no obligation to, monitor the Third Party Content or User Generated Content. To the extent permitted by law, we do not:
- warrant that the products or services, Third Party Content or User Generated Content displayed, listed or offered on, or via the Site, our social media pages, or any websites linked to the profiles of Third Party Providers, are accurate, complete, reliable, current or error-free; or
- make warranties about the standard or quality of any of the products, services, Third Party Content or User Generated Content offered or displayed on, or via the Site, our social media pages, or any websites linked to the profiles of Third Party Providers.
- You agree to make your own enquiries to verify information displayed on, or via, the Site, our social media pages, or any websites linked to the profiles of Third Party Providers and to assess the suitability of products or services before you purchase.
- Acceptance of risk
- You accept the risk of purchasing products or services advertised, displayed, or listed by a Third Party Provider or user of the Site on, or via, the Site, or any websites linked to the profiles of Third Party Providers.
- Any opinions, warranties, representations, advice, statements, products, services, offers, Third Party Content, User Generated Content or other information, displayed, advertised, listed or made available by a Third Party Provider or users of the Site are those of the respective author, advertiser or distributor, and not us.
- Right to modify or remove
We may modify or remove any Third Party Content or User Generated Content at any time, but we are under no obligation to do so.
- Availability of products and services
- Availability and display
- Certain products or services may be available exclusively online through the Site. These products or services may have limited quantities and are subject to return in accordance with our Returns Policy.
- We make every effort to display as accurately as possible the colours and images of our products on the Site.
- No guarantee
- We cannot guarantee that your computer and/or device monitor’s display of any colour or image will be accurate.
- We endeavour to provide complete, accurate, up-to-date information on our Site. Unfortunately, despite those efforts, human or technological errors may occur. For example, our Site may contain typographical errors, inaccuracies or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. However, if an order has been submitted and received by us, we will honour the price displayed at the time of purchase for that specific order. For the avoidance of doubt, nothing in this clause limits your rights under the Australian Consumer Law.
- Limitations
- We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this on a case-by-case basis.
- We reserve the right to limit the quantities of products or services that we offer.
- We may refuse to register any person, or service any order, at any time in our discretion.
- Right to change or discontinue
- All descriptions of products or product pricing are subject to change at any time without notice, at our reasonable discretion.
- We reserve the right to discontinue any product at any time.
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- Direct Marketing
- Direct Marketing
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We may use your personal information to send you information, including about our product and service offerings, where you have provided your consent (expressly or impliedly) for us to do so or we are permitted to do so by law (Direct Marketing).
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Further information about Direct Marketing and how to opt out is set out in our Privacy Policy.
- Marketing Emails
- If you register your Account or make a purchase through the Site, you agree to receive transactional and promotional emails from us (Marketing Emails).
- Marketing Emails may include tasting notes or recipes, promotional offers, subscription information or other offers.
- We will never rent, sell or share your email address except to the limited extent set forth in the Privacy Policy or otherwise in these Terms and Conditions.
- Please refer to our Privacy Policy for further information about Marketing Emails and Direct Marketing, including how to opt out.
- SMS Alert and Notification Service
- If you enrol in our ‘SMS Alert and Notification Service’, you will be subscribed to receive text messages from us containing shipment status details about your orders.
- Message frequency from the SMS Alert and Notification Service depends upon your Account activity and number of purchases.
- SMS Alert and Notification Services may not be available in all areas, and not all mobile devices or handsets may be supported.
- We, and the mobile carriers, are not liable for delayed or undelivered messages.
- We do not charge a separate fee for the SMS Alert and Notification Service. However standard message and data rates may apply from your mobile carrier. Messages sent to your mobile phone are subject to the terms and conditions of your mobile carrier. By providing your consent to participate in this SMS Alert and Notification Services, you approve any charges imposed by your mobile carrier. Charges for text messages may appear on your mobile phone bill or be deducted from your prepaid balance.
- Please refer to our Privacy Policy for further information about our SMS Alert and Notification Service and Direct Marketing, including how to opt out.
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- Orders and payments
- Procedure for ordering
- All orders placed via the Site are subject to product availability, as well as confirmation and acceptance by us.
- Orders may be modified or briefly held (up to 7 days) to allow for restocking.
- We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same credit card and/or orders that use the same billing and/or shipping address.
- All our prices listed on the Site are in Australian dollars (AUD) and include GST.
- We reserve the right to amend any of our prices from time to time without notice to you (subject to clause 5.2).
- After you place an order and your payment has been processed by us, we will email you a copy of your receipt as confirmation.
- We aim to process orders within 1-3 business days.
- For order related questions, please contact us at helloaustralia@tropatequila.com.au
- Delivery
- Our products ordered via the Site are delivered to you via third party delivery companies.
- All products are inspected by us prior to being provided to the third party delivery company for delivery.
- If you accidentally provide the wrong delivery address, please email us immediately at helloaustralia@tropatequila.com.au. Once your order is with the third‑party delivery company or otherwise in the delivery process, the delivery address cannot be changed. Any request for a redirect or reroute is at your own risk and may result in additional fees, delays, or the order being returned to us.
- Please refer to our Delivery Policy for more information.
- Title
The title in any goods does not pass to you until we have received the full payment amount for any such goods from you.
- Cancellation of order
- We understand that circumstances may arise which necessitate the cancellation of an order. You may cancel your order, free of charge, for up to 24 hours from the time of order placement. However, after the initial 24-hour period, cancellations may be subject to a 5% restocking fee and this requirement is reasonable and necessary for the protection of our legitimate business interests.
- To cancel an order, you must contact us at helloaustralia@tropatequila.com.au and provide the order number of the order you wish to cancel. An order will not be deemed ‘cancelled’ unless we confirm cancellation via return email.
- Once an order is deemed cancelled, we will refund you the fees received by us for the cancelled order, less any restocking fee owing for late cancellations (if applicable).
- After we send confirmation that an order has been shipped, the order cannot be cancelled.
- Returns
- If:
- there are any products missing from your order;
- your order is marked as delivered but has not yet arrived; or
- your order contains products that are found to be damaged or broken on delivery,
please refer to our Returns Policy for more information.
- If you wish to return goods received in an order for reasons other than those set out in clause 8.5(a) above, please refer to our Returns Policy for more information.
- Bottle variations
By placing an order to purchase products from us, you acknowledge and agree that:
- our product bottles are handmade, with no 2 being exactly like;
- labels, packaging and even bottle sizes (eg 700 mL vs 750mL) may occasionally vary;
- this is part of the ‘art’ of our products, and any such variations do not constitute a fault in our products.
- Personal information
- Any personal information provided by you is processed by us in accordance with our Privacy Policy.
- By using the Site and providing any personal information, you:
- consent to such processing; and
- warrant on a continuing basis that all information provided is true and accurate.
- Site changes
- We may, but are under no obligation to, update the Site (wholly or partly) at any time.
- If the need arises, we may suspend or cease access to the Site.
- Any of the content or information provided on, or via the Site or any websites linked to the profiles of Third Party Providers may be out of date at any given time, and we are under no obligation to update it, unless required to do so by law.
- Policies and guidelines
You must comply with our policies and guidelines as applying from time to time.
- Content guidelines
- Publishing content
- You must only publish User Generated Content:
- for which you hold all necessary rights, licences and consents to publish on, or via, the Site;
- that is factually accurate and up to date, including description, location, quantity, quality, condition, price, transport or collection costs and site requirements;
- if containing opinion, that contains genuinely held opinion; and
- that complies with all applicable laws, regulations, rules, codes or other legal obligations.
- You must not publish any User Generated Content that:
- is in a language other than English;
- contains confidential information;
- is, or could reasonably be considered to be, vulgar, offensive, inappropriate, indecent or obscene, pornographic or sexually explicit, harassing, threatening or abusive, inflammatory, hateful or disparaging, seditious, blasphemous, in breach of another person’s privacy (such as by disclosing personal or identifying details of another person without authorisation), inappropriate with respect to race, sex, disability, age, religion, nationality, sexual orientation, or other intrinsic characteristic (Protected Characteristics) or otherwise objectionable according to the dictates of good taste and social acceptability (including by promoting, advocating, or seeking to incite an unlawful or illegal act and/or racial hatred or discrimination based on any Protected Characteristics);
- is inaccurate, misleading or deceptive or fraudulent (including as a result of you having impersonated another person or misrepresented your identity);
- is defamatory or harmful to another in any way, including by causing unreasonable embarrassment, annoyance, distress or alarm to another individual, including us or our employees;
- is illegal or unlawful, including as a result of the infringement or contravention of intellectual property, or other rights or laws, regardless of the source;
- contain any viruses or malware, including keystroke loggers or other spyware, or similar computer code, files or programs designed to adversely affect, interrupt, destroy or limit the operation or functionality of any computer software or hardware or telecommunications equipment in any way;
- includes unauthorised, unsolicited or undisclosed advertising or promotional materials, including excessive commercial references;
- contains misleading, deceptive or fraudulent statements, including by improperly holding itself or themselves out as being or relating to decrees or announcements by governmental, statutory, or municipal authorities;
- is designed to give the impression that the User Generated Content originates from us;
- is aimed at disparaging or damaging the reputation or goodwill of our business, the Site, or any of our directors, officers, affiliates, employees, partners and representatives, and third parties connected to us; or
- constitutes or comprises any other material whatsoever which contravenes these Terms.
- Rights to content
By publishing User Generated Content on the Site, all right, title, and interest in the Third Party Content or User Generated Content (and all intellectual property rights contained therein) will automatically vest in us absolutely.
- Third party websites
- The Site or any Third Party Content or User Generated Content may link to other websites, services, products or resources, including those of Third Party Providers, and they may contain links to the Site. In this regard:
- they are not under our control and are not maintained by us;
- we are not responsible, and accept no responsibility, for them, or for any loss or damage that may arise from your use of them (notwithstanding anything else);
- we only provide such links for your information and convenience; and
- we do not imply any endorsement of them or any association with their owners, operators or advertising material (as the context permits).
- Your linking to or from these sites, or use of, or reliance on, such websites, resources, products or services is at your own risk and you agree that we will not be responsible or liable for any acts, omissions, breaches, representations or warranties that result, or for any losses, injuries, or other damages you incur in connection with your contact or other interaction with such websites, resources, products or services.
- You should carefully review the terms and conditions and privacy policies of all off-Site pages and other websites or third party suppliers that you visit or transact with.
- Linking to our Site
- You may link to our homepage, provided you obtain our prior written consent. You can request our consent by sending us an email at helloaustralia@tropatequila.com.au
- Your links must not damage our reputation or take advantage of it, and you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
- You must not establish a link from any website that is not owned by you.
- The Site must not be framed on any other site, and you may not create a link to any part of the Site other than the home page.
- We reserve the right to withdraw linking permission without notice.
- Intellectual property
- IP Content
- The following aspects of the Site are protected by copyright, trade mark and other intellectual property laws: information, text, materials, graphics, logos, button icons, images, video and audio clips, software, trade marks (whether registered or not), trade names, advertisements, layout, arrangement, graphical user interface, look and feel, databases and control features (collectively, IP Content).
- We are the owner or the licensee of all intellectual property rights in the Site, the IP Content, the Third Party Content and the User Generated Content.
- Rights to print and download content
- Subject to clause 15.1(b), you may:
- access and make use of the Site as a user;
- print copies, and download extracts, of any pages from the Site for your personal reference; and
- draw the attention of others within your organisation to material posted on the Site.
- You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any content separately from any accompanying text.
- If you print, copy or download any part of the Site or any of our social media pages in breach of these Terms:
- your right to use the Site and our social media pages will cease immediately; and
- you must, at our discretion, return or destroy any copies of the materials you have made.
- Third party opinions
Any opinions, advice, statements, services, offers, or other information or content expressed or made available by visitors, users or third parties are those of the respective author, distributor or advertiser, and not us.
- Restrictions for commercial purposes
You must not use, copy, modify, reproduce, sell, display, distribute, publicly perform, or otherwise exploit any part of the materials, or intellectual property rights, or code on, or contained within, the Site and/or the IP Content, , for any public or commercial purposes without obtaining an express licence to do so from us or the applicable rights holder. No provisions of these Terms shall be construed to convey any property right in or license to the IP Content unless expressly provided to the contrary.
- Liability
- Content provided ‘as is’
- The IP Content, User Generated Content or Third Party Content displayed on, or via, the Site, any websites linked to the profiles of Third Party Providers or any other links in relation to the products or services contained therein are provided ’as is’ and without any guarantees, conditions or warranties as to their accuracy, completeness, timeliness, reliability, currency or fitness for purpose.
- It is your responsibility to determine that the Site:
- meets your personal needs; and
- is suitable for the purposes for which it is used.
- Exclusions
- To the extent permitted by law, we, and our directors, officers, affiliates, employees, partners and representatives, exclude:
- all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity; and
- any liability to you or any third person, however arising (and whether arising under statute, in tort (for negligence or otherwise)), breach of contract or otherwise, even if foreseeable) for:
- any loss of or damage to any property belonging to you or any third person, or personal injury or death to you or any third person;
- special, indirect or consequential loss or damage; or
- loss of income, revenue or profits, loss or interruption of business, loss of contracts, loss of anticipated savings, loss, damage or corruption of data, loss of use, loss or privacy, loss of goodwill, wasted management or office time, loss of opportunity or expectation loss, loss of production and for any other loss or damage of any kind,
in any way connected with the Site, the products or services, or in connection with the use, inability to use, or results of the use of the Site, any social medial pages and websites linked to it and any IP Content, User Generated Content and Third Party Content posted on, or via, the Site (or on, or via, our social media pages or any websites linked to the profiles of Third Party Providers).
- Implied warranties or conditions
- Without limiting the foregoing, we acknowledge that the laws in certain jurisdictions including Australia may imply warranties and conditions, or impose obligations on the supply of goods and services through or by means of the Site, which cannot be excluded, restricted or modified except to a limited extent.
- If any such laws apply, then to the fullest extent permitted by the law of the relevant jurisdiction, and in the case of Australia to the extent permitted by the Competition and Consumer Act 2010 (Cth), our liability is limited, and if any liability remains it will be limited to any one or more of the following in our discretion:
- in the case of any products, the replacement or repair of the products, or the supply of equivalent products, or the payment of the cost of repairing or replacing the products or supplying equivalent products; and
- in the case of any services, the supply of the services again or the payment of the cost of having the services supplied again.
- Liability cap
Without limitation to the foregoing, in no event will a party's maximum aggregate liability exceed the total amount paid by you to Tropa Tequila in the twelve (12) months preceding the event giving rise to the claim.
- Indemnity
You indemnify us, and our directors, officers, affiliates, employees, partners and representatives, from and against all actions, claims, suits, demands, damages, liabilities or costs (including legal costs) arising from, as a result of, or which is directly or indirectly related to:
- the use of the Site, our social media pages or any websites linked to the profiles of Third Party Providers or any other products or services accessed via, or associated with, the Site (or our social media pages or any websites linked to the profiles of Third Party Providers);
- a breach of these Terms; or
- an infringement of any rights of another, including privacy rights and intellectual property rights.
- Customer support
We may provide you with customer support from time to time, at our discretion, provided you submit your enquiries to helloaustralia@tropatequila.com.au.
- Viruses and hacking
- No viruses
- You must not misuse the Site by introducing viruses, trojans, malware or other material, which is malicious or harmful.
- You must not gain, or attempt to gain, unauthorised access to:
- the Site;
- the server on which the Site is stored; or
- any server, computer or database connected to the Site.
- No liability
We will not be liable for any loss or damage caused by a virus, system failures or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material, due to your use of the Site or your downloading of any material or content posted on it, or on any website linked to it.
- Virus checking software
We recommend that all Internet users ensure they have up to date virus checking software installed.
- Suspension and termination
- We may, at any time and at our reasonable discretion, with or without cause or any notice to you, terminate, suspend or block your access to:
- any Account or Password (whether chosen by you or allocated by us);
- the Site (or any websites linked to the profiles of Third Party Providers); and
- any products and services offered on, or via the Site or any websites linked to the profiles of Third Party Providers.
- Cause for such suspension or termination may include:
- breaches or violations of these Terms, our policies and guidelines (including our Privacy Policy), and any other agreements entered into between the parties;
- requests by a court or law enforcement or other government agency or regulatory body;
- discontinuance of the Site or any websites linked to the Site (or any part of them); or
- unexpected technical or security issues or problems.
- You agree that all such suspensions or terminations will be made at our discretion, and we will not be liable to you or any third party for any such suspension or termination.
- Force majeure
- We will not be responsible for any delay, suspension or failure to provide the Site (or any websites linked to the Site) arising out of a Force Majeure Event.
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Force Majeure Event means an event or circumstance:
- that is beyond the reasonable control of a party;
- which that party is not reasonably able to prevent or overcome; and
- which prevents that party from performing a material obligation under these Terms,
including, subject to satisfaction of the foregoing:
- extreme weather events, fire, flood, explosion or natural disaster;
- acts of war, riots, terrorism or vandalism;
- failure or shortage of supplies, equipment, materials or essential utility;
- pandemic, epidemic or other widespread threat to human health (including an outbreak or recurrence);
- computer hacking, internet interruption or virus or malicious damage;
- strike, embargo or industrial disturbance; or
- a change in applicable law.
- No waiver
- A failure by us to:
- insist upon strict performance of your obligations under these Terms; or
- exercise any of the rights and remedies we are entitled to under these Terms,
at any time, will not constitute a waiver of such rights or remedies and it will not relieve you from compliance with your obligations.
- If we waive a default, this does not constitute a waiver of any subsequent defaults.
- No waiver is effective unless it is expressly stated by us to be a waiver and is communicated to you in writing.
- Severability
- If any court decides that any of the provisions of these Terms are invalid, unlawful or unenforceable to any extent, that term will be severed from the remaining terms to the extent of the invalidity, unlawfulness or unenforceability.
- The rest of these Terms will continue to be valid, lawful and enforceable.
- Entire agreement
- Terms supersede
- These Terms, our Privacy Policy, and any documents referred to in them and any other terms and conditions you may find on our Site (such as our Returns Policy and Delivery Policy), constitute the entire agreement between the parties, and supersede all previous discussions, correspondence, negotiations, previous arrangements, understandings or agreements, between the parties relating to the subject matter.
- No reliance
Each party acknowledges that, in entering into these Terms, neither of us relies on, and subsequently will have any remedies for, any representation or warranty that is not set out in these Terms.
- Terms personal
We may assign or sublicense any of our rights or obligations under these Terms at any time without obtaining your consent.
- Variations
- We may change, add or remove any part of these Terms, in whole or in part, from time to time.
- Notification of the changes to these Terms will be posted on the Site on his page. The changes will be effective immediately when they are published, unless expressed otherwise.
- It is your responsibility to periodically check these Terms for any changes. If you do not agree with any of the changes to these Terms, it is your sole responsibility to unsubscribe from the Site. Your continued use of the Site will be deemed as your acceptance.
- The current version of these Terms is always available on our Site.
- Relationship
No agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship, is intended or created between you and us by these Terms.
- Dispute resolution
- Before commencing court or tribunal proceedings (except for interlocutory or interim relief), the parties must refer any dispute under or relating to these Terms to a nominated representative of each party to endeavour to resolve the dispute within 30 days.
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If the dispute is not resolved within this period, either party may initiate court or tribunal proceedings.
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Each party must continue to perform its obligations under these Terms during the dispute.
- Governing law
These Terms are governed by the laws of Victoria, Australia and each party submits to the exclusive jurisdiction of the courts of Victoria, Australia.